Jigsaw Digital case study: Gymnastics Australia

Mar 10, 2022 | Digital

The challenge.

Gymnastics Australia goals:

  • Improve access & search-ability of historical records & education resources
  • Reduce storage costs

Gymnastics Australia (GA) is the national governing body for gymnastics within Australia. Headquartered in Melbourne, GA delivers services and products to affiliated clubs and accredited coaches and judges across Australia.

Jigsaw trainee is sitting at a desk in front of two monitors.

GA used to store many historical files and records in an offsite storage facility in Melbourne. To access those documents, staff members needed to attend the storage facility in person to sort and search through large volumes of boxes. It often took days which delayed access to critical information, and it diverted staff from their day to day responsibilities.

GA also has a lot of printed educational resources that they don’t own in a digital format. They seldom used these valuable resources because they were not easily accessible or searchable. Having begun digitising their records internally, GA quickly realised that their staff did not have the time or expertise to efficiently deliver the full scope of this digitisation project.


The solution.

In addition to solving a business need, GA is a community-minded organisation that values the opportunity to create a social impact and contribute to the employment of people with disability. So, GA engaged Jigsaw to digitise their historical member and financial records as well as their educational resources.


The results.

The Jigsaw team has successfully digitised GA’s records and educational resources. These hard copy documents have been professionally scanned, quality checked and are now in a digital format that is searchable and accessible by relevant stakeholders around Australia. As a result, GA has also significantly reduced their document storage costs.

GA was impressed with the efficient, professional and friendly service they received from the team at Jigsaw.


Not only is the quality of their work and attention to detail outstanding,
but we are contributing to the development and employment of a group
of individuals who may never have been provided with this opportunity.

Bradley Low

General Manager, Gymnastics Australia

About Jigsaw Digital

Jigsaw is a social enterprise offering a range of market-leading digitisation and information management services to organisations across Australia. We provide a range of competitive on-site and off-site end-to-end document services including large volume scanning, small volume scanning, day forward scanning, back scanning, book scanning, Optical Character Recognition (OCR), and document destruction. Additionally we offer remote admin support, workflow process administrative assistance, data entry, database clean up, document verification and document upload. Jigsaw’s services are available Australia wide.