What does this look like in the workplace?

In the workplace, feedback is like a guide that helps you learn what you are doing well and what you can improve on. It’s important because it helps you grow and be more successful in your job.

Feedback helps you learn what is expected of you at work, removing the guesswork. It helps you improve your skills by providing specific tips on how to get better at your job, and it will build your confidence.

At Jigsaw, when you do work experience in our digitisation business, you will be given positive and constructive feedback on your  file management, scanning and quality control skills.  This will help you learn and develop your digitisation skills.

What does feedback look like in your daily life at home?

We encourage all of our trainees to practice giving and receiving feedback at home, which will help them become familiar with it before applying it at work.

Start with simple feedback. For example, if a trainee cooks a meal at home, they could ask, “How was my cooking? ” Their family might say, “It tastes great, but it could use more salt.”

This helps trainees learn how to accept small suggestions without feeling upset and understand that feedback is meant to help, not criticise.

Trainees can also practise giving feedback at home. For example, if someone helps them out with some housework, they could say, “Thank you for helping me clean my room. Next time, can you help me fold the clothes too?” This helps them practise communicating their needs or requests politely and clearly.

What is accountability?

Accountability involves being responsible for your actions and tasks, ensuring they are completed correctly. It means following through on commitments, fulfilling your responsibilities, and owning up to any mistakes; it’s about being reliable and trustworthy.

What does this look like in the workplace?

Accountability in the workplace means taking responsibility for your actions, tasks, and decisions. It’s about making sure that you do what you are supposed to do, admitting when things go wrong, and working to fix mistakes. When you’re accountable, your trainers and fellow trainees can trust you to do your part and be reliable.

In a work setting, accountability is also important because it helps the whole team succeed by ensuring tasks are completed on time. This helps to build trust between trainees and their coworkers.

What does accountability look like in your daily life at home?

You can start practising accountability at home to get comfortable with it before applying it at work. For example, if you’re asked to do a chore like taking out the rubbish or cleaning your room, being accountable means doing it without needing reminders and making sure it’s done right.

You might find it helpful to create a daily or weekly checklist for tasks such as cleaning your room, feeding a pet, or helping with dishes. Check off each task when it’s completed to keep track of your responsibilities.

Accountability also means owning up to mistakes. If something goes wrong, like breaking a plate while washing dishes, it’s important to be honest about what happened. Let someone know about the mistake and offer to clean up or fix it. For instance, you could say, “I accidentally broke the plate. I’ll clean it up and be more careful next time.” This way, you learn to take responsibility and find solutions to problems.

What is goal setting?

Goal setting is a way to plan what you want to do and how you can achieve it. Goals help you stay focused, give you direction, and break down bigger tasks into smaller, more manageable steps.

What does this look like in the workplace?

Goal setting in a workplace is important because it gives you clear direction and helps you stay focused on what you need to achieve. Think of goals as a roadmap – they guide you toward completing tasks, improving skills, and becoming more successful in your job.

Goals help you stay organised, track your progress, and measure your success, while also offering a sense of accomplishment.

What does goal setting look like in your daily life at home?

You can practise this skill by completing simple, familiar tasks at home. This builds the habit of setting goals and following through, which can later be applied in a work setting.

Like accountability, you can use checklists to mark off goals that have been achieved  – like making the bed. You can also look at setting time frames such as finishing tidying a bedroom by 5pm. Using a timer or scheduling a specific time to work on the goal can help with focus and make the goal feel more structured. Once you’ve mastered smaller goals, you can work towards achieving bigger goals.

Remember, practising these skills at home helps to prepare you for the workplace.

Check back next month for more ways to implement our Academy curriculum at home!